Privacy Policy
Last updated: January 2026
PanoramaClaro s.r.o. (hereinafter 'we', 'us' or 'our company') respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and protect your information in accordance with the GDPR (General Data Protection Regulation) and Act No. 18/2018 Coll. on Personal Data Protection.
1. Data Controller
The controller of your personal data is PanoramaClaro s.r.o., Company ID: 12345678, registered office at Hlavná 123, 811 01 Bratislava, Slovak Republic. For questions, contact us at info@panoramaclaro.com.
2. What Data We Collect
We collect data that you voluntarily provide through the contact form: name, email address and message content. We also automatically collect technical data such as IP address, browser type and device information for analytical purposes.
3. Purpose of Processing
We process your data for these purposes: responding to your inquiries, improving our services, sending information about new content (only with your consent) and fulfilling legal obligations.
4. Legal Basis for Processing
The legal basis for processing is your consent (Art. 6(1)(a) GDPR) for the contact form, legitimate interest (Art. 6(1)(f) GDPR) for analytics and fulfillment of legal obligations (Art. 6(1)(c) GDPR).
5. Data Retention Period
We retain your personal data only for the period necessary to fulfill the purpose for which they were collected. Data from the contact form is retained for a maximum of 2 years from the last communication, unless the law requires longer retention.
6. Your Rights
You have the right to access your data, rectify incorrect data, erase data ('right to be forgotten'), restrict processing, data portability and object to processing. You also have the right to file a complaint with the Office for Personal Data Protection of the Slovak Republic.
7. Data Security
We use appropriate technical and organizational measures to protect your data from unauthorized access, modification, disclosure or destruction. Our website uses SSL/TLS encryption.
8. Changes to This Policy
We may occasionally update this policy. We will inform you of significant changes on our website. We recommend regularly checking this page.